Lone Star Lumen Co. ("we", "us", "our") operates this website at jledsigns.com. We take your privacy seriously. This policy explains what we collect, why, and what control you have over it.
Who we are
Lone Star Lumen Co. is a Texas sole proprietorship operated by Richard Morales at 3985 Fannie Street, Bay City, TX 77414. You can reach us at [email protected] or 979-244-6661.
What we collect
- Information you give us through the quote form or by email: your name, phone number, email address, project details, and anything you choose to include in your message.
- Basic technical information automatically logged by our web host, including IP address, browser type, pages viewed and timestamps, kept for normal security and troubleshooting purposes.
- Cookies — see the section below.
How we use it
We use the information only to:
- Reply to your inquiry and prepare an estimate.
- Schedule field visits, fabrication and installation.
- Send periodic project updates and warranty reminders to existing clients.
- Keep the website running, secure, and reasonably free of spam.
We do not sell, rent or trade your information. We do not use it for behavioral advertising.
Cookies
This site uses two kinds of small browser storage:
- Essential — a single key that remembers whether you've dismissed our cookie notice, so we don't show it again. This is set only after you interact with the banner.
- Analytics (optional) — if you accept, we may load privacy-respecting visitor analytics (such as Plausible or Microsoft Clarity) to understand which pages are useful. These tools do not use third-party advertising cookies and do not collect personal identifiers.
You can clear all storage at any time from your browser settings. Declining cookies does not affect any service we provide.
How long we keep information
Quote inquiries that don't lead to a project are deleted within 12 months. Client records (estimates, drawings, invoices) are retained for 7 years as required by Texas business and tax recordkeeping rules.
Who we share with
We share information only with parties strictly necessary to deliver your project — for example, a municipal permitting office, a structural engineer for a sealed drawing, or a delivery carrier. We do not share information with marketers or data brokers.
Security
Our website is served over HTTPS. Inquiry emails are stored in a password-protected business email account. Paper records (drawings, contracts) are kept in our locked office at 3985 Fannie Street.
Your rights
You may request a copy of any personal information we hold about you, or ask us to correct or delete it, by emailing [email protected]. Texas residents also have rights under the Texas Data Privacy and Security Act effective July 1, 2024 — we honor those requests within 45 days at no charge.
Children
This site is for business clients. We do not knowingly collect information from anyone under 13.
Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.
Contact
Questions about privacy? Email [email protected] or call 979-244-6661 during shop hours.